Set your rules once, for every portal
If you run more than one portal, these two weeks are for you. Return conditions, refunds and exchanges now live at group level: you set them once and override them only where a portal needs something different.
Your return rules, once for every portal
Return conditions, return reasons, non-returnable items and requirements now live at group level. Set them once for every portal, and override them for any portal that needs something different.
Refunds and exchanges, the same way
Refund methods, their conditions and timing, exchanges and rounding follow the same model: one setup for the whole group, with an override for any portal that needs one.
No more exchange orders left on hold
Cancel a return with an exchange and REVER cancels the exchange order in your store too. If the exchange hasn't shipped yet, you can switch it to a refund to the original payment method.
What else is new
Seasonal orders get their own return deadline
You can now give orders bought between two dates their own return deadline, a last day or a number of days, straight from the Dashboard. Every other order keeps your usual return window. Read more →
Each API key gets only the access it needs
When you create an API key in the Dashboard, you now choose exactly what it can do, with scopes grouped by Returns, Logistics, Analytics, Store settings and Credentials. Existing keys keep full access. Read more →
For every change we shipped these two weeks, with all the detail, see the changelog.