EU Directive 2023/2673
Mandatory from 19 June 2026

Stay compliant with the EU withdrawal button

Add the legally required electronic withdrawal button to your store. Two-step confirmation, automatic emails, GDPR-ready and hosted in the EU.

5 min
setup, no coding
100%
GDPR compliant
EU-hosted
Data residency

Already a REVER customer? Talk to your account manager.

Step 1 of 2
Withdrawal request
Cancel your purchase under EU Directive 2023/2673
Order #1042
customer@email.com
Submit withdrawal request
How it works

Compliant in three steps

1

Install IN A DAY

Add the withdrawal button to your storefront and stay compliant with EU regulations.

2

Your customer withdraws in two steps

They click, confirm their name, email and order number, and submit. No login required. Automatic confirmation email to both sides.

3

You manage it all in one dashboard

Requests matched to orders, deadline checks, tags, exports and a full audit trail.

Why merchants choose our solution

Everything you need to comply,
in one place.

⚖️

Legally compliant

Withdrawal button and form fully aligned with EU Directive 2023/2673. Two-step confirmation, automatic email, no customer login required.

Deadline matching

Withdrawal requests automatically matched against your shop orders, with deadline checks and status tracking for structured workflows.

🔒

GDPR by design

EU-hosted infrastructure. Customer data stays inside European borders, fully GDPR-compliant by default.

🏷️

Tags, exports and documentation

Keep audit trails ready, export at any time, and cut manual back-office effort with structured tagging and reporting.

🌐

Multilingual, ready for the whole EU

Serve customers across European markets with a multilingual withdrawal process.

Réservez une démo
Mandatory EU Directive

Don't get fined 4% of your revenue.

The EU now requires every brand selling into Europe to offer a digital withdrawal option.

Install today in 10 minutes, or talk to our expert.

Ensure compliance

Compliance with Directive (EU) 2023/2673 is your responsibility as a merchant.