Excellent

4.6

Turn returns
into new Orders

Fashion brands use REVER's returns platform, where customers exchange or shop with their refund, to keep more revenue and run labels, tracking and refunds on autopilot.

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Returns platform
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Hang ElevenLifestyle brand
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Trusted by e-commerce teams at the world's leading brands.

Turn REVER into an extension of your team

Think of REVER as an extension of your e-commerce team. It learns how your business works, spots what needs attention, and uses your data to help move your business forward.

REVER’s shop-with-your-refund store: suede sneakers at €100.00 instead of €149.95, with €49.95 to spend from the customer’s returnREVER’s shop-with-your-refund store: suede sneakers at €100.00 instead of €149.95, with €49.95 to spend from the customer’s return

Finance

Keep the sale, even when the product comes back.

When a customer starts a return, REVER offers an exchange from your live stock or lets them shop with their refund, before any money leaves your store.

REVER’s Items dashboard: returned sneakers, an overshirt, a cap and socks with their reasons, each awaiting the carrier or already at the warehouseREVER’s Items dashboard: returned sneakers, an overshirt, a cap and socks with their reasons, each awaiting the carrier or already at the warehouse

Logistics

Run every return without manual work.

Customers get the right label for their country instantly. Your warehouse checks the parcel, and REVER refunds the original payment method on its own.

A REVER return tracking page from return initiated to quality review, and a parcel flagged “No scan for 4 days” with its last scan in UtrechtA REVER return tracking page from return initiated to quality review, and a parcel flagged “No scan for 4 days” with its last scan in Utrecht

Customer Service

Free your support team from return emails.

Customers follow every step from label to refund, with automatic updates. When a parcel goes quiet, you see its last scan in one click.

REVER’s analytics: return reasons for a suede sneaker by size, “Too small” at 48%, a suggested fix to apply and €12,480 revenue kept by returnsREVER’s analytics: return reasons for a suede sneaker by size, “Too small” at 48%, a suggested fix to apply and €12,480 revenue kept by returns

Analytics

Find out why products come back, and fix it.

Every return reason lands in your dashboard by product and variant, with an AI-suggested fix. Right next to it, the revenue your returns kept.

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