EXCHANGES

GET MORE FROM EVERY EXCHANGE

Turn potential returns into opportunities for retention and upselling with REVER’s powerful exchange platform.

Book a demo

how it works

IMPROVE SHOPPER EXPERIENCE & RETENTION

Enhance customer loyalty and increase average order values by transforming exchanges into a strategic asset for growth and customer satisfaction.

IMPROVE SHOPPER EXPERIENCE & RETENTION

how it works

SMART STOCK MANAGMENT

Simplify your supply chain without lifting a finger by letting REVER automatically suggest products based on how much you have in stock.

SMART STOCK MANAGMENT

how it works

INSTANT EXCHANGES

Keep customers satisfied with instant exchanges, with REVER assuming the risk so you don’t have to.

INSTANT EXCHANGES

how it works

REDUCE RETURNS

REVER helps you bring returns down to zero with AI-powered insights that make more sales for keeps.

REDUCE RETURNS

how it works

UPSELL ON EXCHANGES

Retain sales and recommend higher-value alternatives with REVER’s smooth product swap experience.

UPSELL ON EXCHANGES
IMPROVE SHOPPER EXPERIENCE & RETENTION
SMART STOCK MANAGMENT
INSTANT EXCHANGES
REDUCE RETURNS
UPSELL ON EXCHANGES

Features

proven results for your brand

75%

less customer support needed

3d illustration of a trophy

90%

increase in customer satisfaction

47%

fewer total refunds

3d illustration of a trophy

30%

cheaper returns

CASE STUDY

TwoJeys' growth is backed by REVER's superpowers

TwoJeys partners with REVER for integrated global operations, advanced data, omni-channel capabilities and greater retained value.

46%

+46% withholding tax on refund revenue

Experiencia Omnicanal

with in-store returns in all countries

80%

more revenue in 2023

CASE STUDY

HOFF trusts REVER for a +70M€ ambitious expansion

HOFF aims to reach 100 million euros by 2025, driven by agreements with El Corte Inglés and expansion into new international markets. Within this growth, REVER plays a crucial role in retention.

Automated Operations

+22%

Retained Dollar Value (€)

+12K€

Monthly Sales

CASE STUDY

Adidas uses ‘REVER Guarantees’ in reverse logistics

Adidas strengthens its operations with REVER through improved warranties, seamless logistics, ERP and warehouse integration

€500M

revenue growth in 2023

2M+ stores

13K+ franchises

Improving efficiency

Achieving operational excellence

CASE STUDY

REVER digitises Misako's in-store returns

REVER allows Misako shoppers to get a refund in a matter of seconds at any of their shops, while getting detailed analysis of all their returns.

220

Stores in Spain

35%

Growth in 2023

99%

returns <10 seconds

TwoJeys' growth is backed by REVER's superpowers
HOFF trusts REVER for a +70M€ ambitious expansion
Adidas uses ‘REVER Guarantees’ in reverse logistics
REVER digitises Misako's in-store returns

cosa dicono di noi

facciamo crescere
aziende come la tua

Customer of Maison Hotel

I received the refund very promptly thank you

Customer of Project Lobster

Wish more companies would already use the service, makes life extremely easy for us consumers :)

Customer of La Veste

I am particularly impressed with the return label for international shipping and how easy it was to drop off at UPS

Customer of Augusta The Brand

Me encantó el servicio! realmente intuitivo y eficiente. Felicitaciones!

Customer of Laazo80

Hice un cambio de talla, muy fácil e intuitivo

Customer of Coolway

Todo perfecto, rápido y sin rodeos. Sin duda volveré a comprar

Customer of Saveone

Quick and simple, I had a great time with this service

Customer of Maison Hotel

Best service ever

Customer of Laazo80

Todo muy bien, sin hacer falta imprimir la etiqueta y muy rápido

Customer of Tantaran

Muy rápido y fácil. Ojalá fueran todos así de rápidos

Customer of Mimshoes

Todo genial.... el servicio post-venta es inmejorable

Hai una domanda?
Abbiamo la risposta.

Cos'è REVER e quali vantaggi può apportare al mio eCommerce?

REVER è una soluzione di gestione dei resi progettata per semplificare il processo di reso per l'eCommerce. Fornisce resi rapidi, semplici e sostenibili, contribuendo a migliorare la soddisfazione dei clienti, ridurre i costi operativi e aumentare l'efficienza complessiva.

In che modo REVER migliora l'esperienza del cliente?

Offrendo una procedura di restituzione semplice e conveniente, REVER garantisce che i tuoi clienti abbiano un'esperienza positiva quando restituiscono i prodotti, con conseguente maggiore fidelizzazione e acquisti ripetuti.

Come si integra REVER con la mia piattaforma di e-commerce esistente?

REVER si integra perfettamente con le piattaforme di e-commerce più diffuse come Shopify, WooCommerce, Magento e PrestaShop. Il nostro team lavorerà a stretto contatto con te per garantire un processo di integrazione senza intoppi e fornire la guida e il supporto necessari.

REVER può gestire i resi internazionali?

Sì, REVER supporta i resi internazionali. La nostra piattaforma è progettata per gestire i resi dei clienti di tutto il mondo, fornendo un'esperienza di restituzione coerente ed efficiente per la tua base di clienti globale.

In che modo REVER aiuta a ridurre i problemi del servizio clienti relativi ai resi?

REVER automatizza molti aspetti del processo di reso, tra cui il monitoraggio, l'elaborazione e la gestione delle richieste dei clienti. Offrendo opzioni self-service e aggiornamenti in tempo reale, i clienti possono monitorare facilmente lo stato dei loro resi, riducendo la necessità di assistenza.

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