Excellent

4.6

Turn returns
into new Orders

Fashion brands use REVER's returns platform, where customers exchange or shop with their refund, to keep more revenue and run labels, tracking and refunds on autopilot.

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Trusted by e-⁠commerce teams at the world's leading brands.

Turn REVER into an extension of your team

Think of REVER as an extension of your e-⁠commerce team. It learns how your business works, spots what needs attention, and uses your data to help move your business forward.

REVER’s shop-with-your-refund store: suede sneakers at €100.00 instead of €149.95, with €49.95 to spend from the customer’s returnREVER’s shop-with-your-refund store: suede sneakers at €100.00 instead of €149.95, with €49.95 to spend from the customer’s return

Finance

Keep the sale, even when the product comes back.

When a customer starts a return, REVER offers an exchange from your live stock or lets them shop with their refund, before any money leaves your store.

Hang Eleven

€549K

kept in 6 months: 31% of its returns became an exchange or store credit.

REVER’s Items dashboard: returned sneakers, an overshirt, a cap and socks with their reasons, each awaiting the carrier or already at the warehouseREVER’s Items dashboard: returned sneakers, an overshirt, a cap and socks with their reasons, each awaiting the carrier or already at the warehouse

Logistics

Run every return without manual work.

Customers get the right label for their country instantly. Your warehouse checks the parcel, and REVER refunds the original payment method on its own.

HOFF

11,000+

returns every 6 months. Customers get their money back automatically 5 days after asking, on average.

A REVER return tracking page from return initiated to quality review, and a parcel flagged “No scan for 4 days” with its last scan in UtrechtA REVER return tracking page from return initiated to quality review, and a parcel flagged “No scan for 4 days” with its last scan in Utrecht

Customer Service

Free your support team from return emails.

Customers follow every step from label to refund, with automatic updates. When a parcel goes quiet, you see its last scan in one click.

PP-Berlin

10 → 1

return emails.

REVER’s analytics: return reasons for a suede sneaker by size, “Too small” at 48%, a suggested fix to apply and €12,480 revenue kept by returnsREVER’s analytics: return reasons for a suede sneaker by size, “Too small” at 48%, a suggested fix to apply and €12,480 revenue kept by returns

Analytics

Find out why products come back, and fix it.

Every return reason lands in your dashboard by product and variant, with an AI-suggested fix. Right next to it, the revenue your returns kept.

Customer

0

Add the Analytics result here.

Questions other brands ask

Our current returns portal works fine. Why switch?

The basics are the same everywhere: labels, tracking, refunds. REVER adds what most portals don't: exchanges and shopping with the refund at the return reason, and data that shows what to fix. That's the revenue your current setup leaves on the table.

Our shipping tool already includes a returns portal.

It covers the label. REVER also keeps the sale with exchanges and store credit, refunds automatically after your warehouse check, and shows why products come back.

Is switching a lot of work?

Our team sets REVER up with you, step by step, and brings your return rules across.

Will my customers feel pushed to buy again?

No. The refund is always one click away, next to exchange and shopping. Shoppers rate returning with REVER 4.6 out of 5 on Trustpilot.

What if a returned item is damaged or used?

Refunds go out only once your team accepts the return. If something is wrong, you flag the item and the refund stops.

Can my warehouse or 3PL use it?

Yes. Give them their own login. They check and accept returns in REVER, and you see every step.

We sell one-size products. Is REVER still worth it?

Yes. Customers can turn their refund into any other product in your store, and labels, tracking and refunds still run on their own.

Do you handle international returns, including the UK and Switzerland?

Yes, REVER supports international returns.

Will we have someone to talk to after go-live?

Yes, you keep a direct contact who knows your setup.

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