EU Directive 2023/2673
Mandatory from 19 June 2026

Stay compliant with the EU withdrawal button

Add the legally required electronic withdrawal button to your Shopify store. Two-step confirmation, automatic emails, GDPR-ready and hosted in the EU — no code.

5 min
setup, no coding
100%
GDPR compliant
EU-hosted
Data residency

Already a REVER customer? Talk to your account manager.

Step 1 of 2
Withdrawal request
Cancel your purchase under EU Directive 2023/2673
Order #1042
customer@email.com
Submit withdrawal request
How it works

Compliant in three steps

1

Install from the Theme Editor

Drag the withdrawal button into your storefront. No theme code, no developer.

2

Your customer withdraws in two steps

They click, confirm their name and order, and submit — no login required. Automatic confirmation email to both sides.

3

You manage it all in one dashboard

Requests matched to Shopify orders, deadline checks, tags, exports and a full audit trail.

Why merchants choose REVER

Everything you need to comply, in one place.

⚖️

Legally compliant

Withdrawal button and form fully aligned with EU Directive 2023/2673. Two-step confirmation, automatic email, no customer login required.

Deadline matching

Withdrawal requests automatically matched against your Shopify orders, with deadline checks and status tracking for structured workflows.

🔒

GDPR by design

EU-hosted infrastructure, built in Germany. Customer data stays inside European borders, fully GDPR-compliant by default.

🏷️

Tags, exports and documentation

Keep audit trails ready, export at any time, and cut manual back-office effort with structured tagging and reporting.

🌐

Multilingual, ready for the whole EU

Serve customers across European markets with a multilingual withdrawal process. Form appearance fully customizable from the Theme Editor — guests and account holders both covered.

Compliance deadline

The deadline is fixed: 19 June 2026

Your Shopify store needs the EU withdrawal button by then. Set it up now — most stores go live the same day.

Book your demo
FAQ

Questions, answered

Does it work for guest checkouts, not just logged-in customers?
Yes. The withdrawal button works without a customer account — guests and account holders are both covered, with no login required.
How long does setup take?
Around five minutes. You add the button from the Shopify Theme Editor — no theme code and no developer required.
Where is customer data stored?
On EU-hosted infrastructure, built in Germany. Customer data stays within European borders and is GDPR-compliant by default.
How do I keep records for compliance?
Every withdrawal request is matched to your Shopify order and tracked with status and deadline checks. You get a structured audit trail with tags and exports available at any time.
Is the withdrawal process available in other EU languages?
Yes. The process is multilingual for European markets, and the form appearance is fully customizable from the Theme Editor.

Be compliant before the deadline — book your demo

A 20-minute call: see the EU withdrawal button live in your Shopify store, plus everything else REVER does for returns. Most stores go live the same day.

Takes 20 minutes · Most stores go live the same day
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No coding required · EU-hosted · GDPR
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