BENEFITS
Herramientas IA para la mejor experiencia del usuario
Empleamos IA para generar datos automáticamente, identificando tendencias como devoluciones inesperadas en productos específicos. Nuestra solución optimiza la experiencia del usuario notificando proactivamente a los clientes, incluidas las actualizaciones sobre variaciones de talla. Juntos, mejoramos tu sitio web y las descripciones de los productos para una mayor satisfacción del cliente.
BENEFITS
REDUCE INCIDENCIAS
Gestionamos TU servicio de atención al cliente 24 horas al día, 7 días a la semana, aprovechando la tecnología para minimizar la tasa de contacto y resolver las incidencias más rápidamente con soluciones tecnológicas de primera calidad, liberándote para que puedas centrarte en tu actividad principal sin preocupaciones.
BENEFITS
EVITA DEVOLUCIONES
Obtén análisis sobre el comportamiento de los clientes que explican por qué se devuelven los productos y te proporcionan las herramientas para solucionarlo.
Features
proven results for your brand
75%
less customer support needed
90%
increase in customer satisfaction
47%
fewer total refunds
30%
cheaper returns
CASE STUDY
HOFF aims to reach 100 million euros by 2025, driven by agreements with El Corte Inglés and expansion into new international markets. With this growth, REVER plays a crucial role in retention.
HOFF trusts REVER for a +70M€ ambitious expansion
Automated Operations
+22%
Retained Dollar Value (€)
+12K€
Monthly Sales
CASE STUDY
TwoJeys partners with REVER for integrated global operations, advanced data, omni-channel capabilities and greater retained value.
TwoJeys' growth is backed by REVER's superpowers
46%
+46% withholding tax on refund revenue
Experiencia Omnicanal
with in-store returns in all countries
80%
more revenue in 2023
CASE STUDY
Adidas strengthens its operations with REVER through improved warranties, seamless logistics, ERP and warehouse integration
Adidas uses ‘REVER Guarantees’ in reverse logistics
€500M
revenue growth in 2023
2M+ stores
13K+ franchises
Improving efficiency
Achieving operational excellence
CASE STUDY
REVER allows Misako shoppers to get a refund in a matter of seconds at any of their shops, while getting detailed analysis of all their returns.
REVER digitises Misako's in-store returns
220
Stores in Spain
35%
Growth in 2023
99%
returns <10 seconds
testimonials
growing businesses like yours grow
I received the refund very promptly thank you
I am particularly impressed with the return label for international shipping and how easy it was to drop off at UPS
Me encantó el servicio! realmente intuitivo y eficiente. Felicitaciones!
Wish more companies would already use the service, makes life extremely easy for us consumers :)
Hice un cambio de talla, muy fácil e intuitivo
Todo perfecto, rápido y sin rodeos. Sin duda volveré a comprar
Quick and simple, I had a great time with this service
Best service ever
Todo muy bien, sin hacer falta imprimir la etiqueta y muy rápido
Muy rápido y fácil. Ojalá fueran todos así de rápidos
Todo genial.... el servicio post-venta es inmejorable
Got a question?
We have the answer.
REVER is a returns management solution designed to streamline the returns process for eCommerce. It delivers fast, frictionless and sustainable returns, helping to improve customer satisfaction, reduce operational costs and increase overall efficiency.
By offering a simple and convenient returns process, REVER ensures that your customers have a positive experience when returning products, resulting in increased loyalty and repeat purchases.
REVER integrates seamlessly with popular eCommerce platforms such as Shopify, WooCommerce, Magento and PrestaShop. Our team will work closely with you to ensure a smooth integration process and provide the necessary guidance and support.
Yes, REVER supports international returns. Our platform is designed to handle returns from customers around the world, providing a consistent and efficient returns experience for your global customer base.
REVER automates many aspects of the returns process, including tracking, processing and managing customer queries. By offering self-service options and real-time updates, customers can easily track the status of their returns, reducing the need for support tickets.